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Egypt air Case study

Ux Design
Redesign For Egypt air App
About Egypt air
Egyptair is the state-owned flag carrier of Egypt. The airline is headquartered at Cairo International Airport, its main hub, operating scheduled passenger and freight services to 81 destinations in the Middle East, Europe, Africa, Asia, and The Americas. Egyptair is a member of Star Alliance.
mission
Create value for our customers, employees, owners & stakeholders
Vision
Deliver competitive customer service with true Egyptian spirit
Why Egypt air
EGYPTAIR joined the Star Alliance network, the largest airline alliance in the world, to offer its customers better flight connections and more comfortable travel. EGYPTAIR’s membership to the Star Alliance network is unique in that it is the only airline that is based in North Africa and Middle East that is part of the network.

the Problem

The application is incomprehensible, and the user cannot book. He has to ignore customer service to respond to problems

The goal

Create an application after improving the user's journey to reservation Plane online with ease

Market Size & Growth Potential

The Global Airlines Market consists of transportation services using aircraft for passengers and goods. Airline companies can buy or lease their aircraft for transportation or they can partner with another airline for shared benefits. Airlines in the Global Airlines Market are generally identified using a license which is issued to every single airline company, by a government aviation committee or it can also be identified using an air operating certificate. In order to survive in the Global Airlines Market, these companies have to be updated and need to manage their cost-effectively across all their divisions. The Global Airlines Market has several Airlines catering to multiple purposes like some offer aircraft for freight transport some offer full-time international transport and so on. These services can either be scheduled or be chartered. Airlines are segmented on the basis of type of transport.

Hypotheses and opportunity

Survey
Affinity Diagram
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Empthy mapping
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Personas
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Problem statement
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Journey mapping
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solutions
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ia
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Wirefram
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Gurilla test
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Design Ui
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